Please ship your knives for service. • Pivot set—$10 As a courtesy, we sharpen every knife that is sent to us for service. Here are the currently available parts for which there is a fee: 0055 This website uses cookies, which are necessary for the technical operation of the website and are always set. The drop-down in the model number field will offer you options. When you buy knives there is a ton more to it than it seems on the face of it. ZT knives utilize the best designs from knifemakers such as Ken Onion and Strider. If there is any issue with your request, the warranty team will contact you. Buy Zero Tolerance 0357, ZT Original Design, 3.25 Inch Drop Point Blade, CPM 20CV Blade Steel: Pocket Knives & Folding Knives - Amazon.com FREE DELIVERY possible on eligible purchases About Us; Blade Styles; GT Handles; Mini’s Also Available; Knife Care & Warranty; Contact Us; All GT Knives; Cart; Checkout; American Standards. However, our walk-in service is not open at this time. Parts can be sent only to the USA, Canada, and Mexico. Save a copy of the form for your records. My only complaint is the grinding ZT did on the blade. You can also use this resource for product specifications, and company contact information. However, at some point, the torsion bar may need to be replaced. Zero Tolerance Warranty. We encourage our customers to ship via UPS or Fed-Ex as these companies automatically provide a tracking number. A list of our authorized international dealers can be found here under the INTERNATIONAL DEALER banner. ... As with all ZT knives, the 0707 features a lifetime warranty, and if it ever needs sharpening or repair, just send it back to Zero Tolerance. They are skillfully crafted, and in addition to being highly functional, each one is a work of art. We provide this service free of charge. 'I've had this knife for years, used every day, and have never had so much as a loose screw with it. PLEASE SHIP FOR SERVICE. • Spacer—$15 Yes, but blades will NOT be sent out. Parts requests are for warranty replacement (defective parts) only. ... As with all ZT knives, the 0707 features a lifetime warranty, and if it ever needs sharpening or repair, just send it back to Zero Tolerance. Warranty services are solely at the discretion of Kershaw Knives. Warranty Work: Our return policy is a 30 day policy from the date the order is placed. * Factory Knives: our warranty does not cover factory knives. There must be a way to track your package through your carrier. About our lifetime warranty. Nov 10, 2018 - This Pin was discovered by Alisha Store. See more of Zero Tolerance Knives-KAI USA Ltd. on Facebook You can write your model number in the Reason for Service area below. We provide this service free of charge. P.O. Scroll Down. Padded envelopes are usually destroyed during the shipping process and knives can be lost. Archived. For the best experience on our site, be sure to turn on Javascript in your browser. To me, it’s a bit of return to form for the brand, who has in past years been spending a lot of time of building dramatic looking knives that are more art pieces than hard use tools. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. And to be honest with you, this is a deal if you ask me. Welcome to Ghost Inc., your home for the best self-defense trigger connectors and accessories for your Glock pistol. (If you have a broken ZT blade that is not covered by warranty, please see the … ZT Knives are constructed with top of the line materials such as S30V or ELMAX blade steel, and G-10, titanium and carbon-fiber handle scales. Please note: We can only ship replacement parts direct to customers in the USA, Canada, and Mexico. • Pivot set—$15 An alternative to r/knives. Consistent quality right out of the box that features some of the best, most durable materials available. Experience Zero Tolerance Pocketknives. Axes, Hatchets, … However, our walk-in service is not open at this time. The ZT version of "more cowbell" Click blade for details. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. Posted by. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Click the arrows on the boxes to read our warranty, learn about replacement vouchers, counterfeits, available ZT replacement parts, and more. Below are links that will take you to the warranty or repair information for each brand. ZT knives also have a recognizable style that set them apart from a wide array of other knives and brands. The beginnings were geared toward military, law enforcement, and other first responders. Our warranty & sharpening team is currently accepting claims. Our warranty & sharpening team is currently accepting claims. Please allow up to four weeks from the day you ship the knife before contacting us. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. The Apocalax. If you prefer to have your original knife returned instead of using the voucher, please call our warranty team toll-free: 1-800-325-2891. We will gladly do this at our facility free of charge. At the tip on mine the Swedge ends a full 1/8 shorter on one side then the other towards the tip of the blade. Also, detent is a touch soft but still adequate. YOU CAN WRITE YOUR MODEL NUMBER IN THE MESSAGE AREA BELOW. Contact Us; FAQs; Zero tolerance 0350 TS comes with a lifetime manufacturer’s warranty as opposed to any contingencies in workman ship or the materials used in designing the knife. To have a blade replaced, just add the $30 fee to your payment when you send in your knife and make a note in the “Reason for Service” box on the form. Please call our warranty team toll-free: 1-800-325-2891. Questions about our warranty policy, ordering or shipping? We guarantee our knives against manufacturing defects in material and construction and to perform as … We will retain the knife for 30 days from the date the voucher is issued. When we received the ZT 0055 for the first time and unboxed it from the standard ZT packaging we were pleasantly surprised to see that the overall appearance of the knife looked about the same. • Spacer—$15 This reliability has intrigued the lighter, more every day carry user as well. I shipped my knife to you for repair. Click Shop to see our entire line. Please note: We can only ship replacement parts to the USA, Canada, and Mexico. We reserve the right to make changes to this warranty at our discretion and without notice. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. GT-104 $ 275.00. Press J to jump to the feed. If there is any issue with your parts request, our warranty team will contact you. 1 year ago. If the knife has a sheath, place it in its sheath. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. You can list multiple products on this same form. To receive warranty service or parts, please contact the authorized dealer from whom you originally purchased your ZT knife rather than Kai USA. • Spacer—$8 In addition to supporting our products with this warranty, we will be happy to repair and sharpen your ZT knife for free when you send it in for warranty service. To ensure you get a lifetime of service from your ZT, our products are backed by a Limited Lifetime Warranty against manufacturing defects. Ship via a carrier with a tracking service. Warranty services are solely at the discretion of Kershaw Knives. • Custom thumb stud—$15, 0920 This can be true with discontinued models for which we may no longer have parts or stock. Please allow up to four weeks from the day you ship the knife before contacting us. r/knifeclub: All things pocket knives. Everything we manufacture comes with an unconditional lifetime warranty and guarantee. Read More. ZT or Zero Tolerance knives are far from your average knife. TOPS Knives Warranty TOPS Warranty. Remember that parts are specific to each knife model, so please make sure the model number is included in your request for parts. Zero Tolerance products are backed by a Limited Warranty against manufacturing defects. • Clip—$15, 0562/0562CF/0562TI • Pivot set—$10 Other cookies, which increase the comfort when using this website, are used for direct advertising or to facilitate interaction with other websites and social networks, are only set with your consent. Carefully wrap and package knives in box. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our Warranty Department. IF YOU DO NOT SEE YOUR MODEL NUMBER, PLEASE TYPE "MISC" IN THAT FIELD AND CHOOSE "MISC" FROM THE DROPDOWN. Our warranty & sharpening team is currently accepting claims. 18600 SW Teton Avenue Thank you for choosing Zero Tolerance. Previous Next. This warranty is void on products that have been modified in any way. The Limited Lifetime Warranty does not apply to the TX Tool, Fire Starter, or Kershaw Oil. To reach the appropriate team members, please choose an option below. IMPORTANT: We are not responsible for damage to or loss of items that are not properly packaged and shipped. Box 86 Ucon, ID 83454 USA. Mini Autos Available! The Bestech Knives model lineup is growing RAPIDLY. 48. We process warranty requests as soon as possible. Warranty: Free knife with Purchase ! We’re always happy to hear from you. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Please include a $7 Return Shipping & Processing Fee when you send your knife in for service. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. NOTE: Sporting blades replaced under warranty may not be laser etched. And, to be sure, ZT offers a lifetime warranty on this blade. Parts can be sent only to the USA, Canada, and Mexico. Free Shipping on orders over $99. • Pivot set—$25 Keep another copy of the form for your records. User account menu. When worlds collide Click blade for details. ZT Knives produces some of the best tactical knives on the market today. We pay attention to the details, ensuring each part of your ZT is built with care and precision. Counterfeit knives are a huge problem in our industry. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers here. Zero Tolerance knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. New Warranty Service: Electro-Anodizing. Zero Tolerance Knives are manufactured of premium materials such as 20CV, S30V, or S35VN blade steel and G10, titanium, and carbon-fiber handle scales. Proudly Made in USA. • Clip—$10, 0460/0460TI If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. • Pivot set—$10 You can locate the four digit model number on the blade or handle. 48. Just choose the one that matches your knife. We offer premium quality Zero Tolerance knives at the best prices. However, we cannot guarantee that we will have parts for discontinued products. Manual-opening knives have no torsion bar, spring, or other assisted opening mechanism. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. How long does the Speed-Safe torsion bar last? Call Us 208-542-0113 Fax 208-552-2945. info@topsknives.com. Package the items safely. Place a layer of packing material in the bottom of your shipping box. We are unable to honor warranty claims for knives purchased from unauthorized international dealers. Grin and bear it Click blade for details. You must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). The main one being that there was significant amounts of lock-slip present. We cannot accommodate overnight or other special shipping requests. Please ship your knives for service. However, we know that some of you put a special edge on your ZTs. We're sorry, but we cannot replace a knife and return the old one. In order to receive warranty support, your knife must have been purchased from one of our authorized dealers. The purchase, use, and ownership of knives are subject to a wide variety of federal, state, and local laws and regulations. log in sign up. To find the model number, look on the back side of the blade. r/knifeclub: All things pocket knives. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage, or breakage due to improper use, improper maintenance, accidents, loss, or theft. Precision machining, superior craftsmanship, ultra-premium materials, and a higher standard of performance. If you do not call us to let us know by then, the knife will be recycled. Can I ship my knife in a padded envelope? When we received the ZT 0055 for the first time and unboxed it from the standard ZT packaging we were pleasantly surprised to see that the overall appearance of the knife looked about the same. Learn more. In terms of customer service, Zero Tolerance knives are backed by a limited warranty against manufacturing defects. Please be advised that we do not stock all parts for all models at all times and we may not have parts for discontinued models. Each picture is a link to the company's website (if applicable). • Spacer set—$10 Let us know whether any of these items have sentimental value. If we have previously replaced your knife blade, there may be no markings on the blade. Please click the box beside all parts you are requesting: The store will not work correctly in the case when cookies are disabled. Please note that replacement blades will not have the original laser markings. By far, the best knife I've ever owned. Zero Tolerance knives are heavy duty and made from high quality materials. Once the knife has been serviced, we will ship it back to the dealer or officer who originally sent it to us. If necessary we will call you to discuss your knife. Please ship your knife, along with a note describing desired service to: Zero Tolerance knives, is a division of KAI Corporation, and they also own Kershaw Knives, and the ZT live is produced in the same factory, right here in Oregon, as are many of the Kershaw Knives are being manufactured. To reach the appropriate team members, please choose an option below. So this knife came in from a customer who had sent it to ZT for warranty work and it came back without having been touched ... Why zt knives aren’t built for hard use. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as "warranty service.". Even dull knives can be dangerous—especially if not packed properly for shipping. We are happy to provide warranty support to our international customers through our authorized dealer/distribution network. WALK-IN WARRANTY TEMPORARILY CLOSED. Bestech Knives is a Team of professional machinists, artists, and designers from around the WORLD! Press question mark to learn the rest of the keyboard shortcuts. You may send multiple products with this single form; click “Add a Product” for additional space. Zero Tolerance Knives offers limited warranty guarantee of the knives and other tools that includes the free lifetime sharpening of ZT knife, repairing service, and replacing parts of the defected part. 48. We ask that you work with your dealer for any repairs or part requests, and again, we only recommend that you purchase from our authorized dealers! ZT Warranty Fail! Not all blades are available at all times. ZT Knives 0707 features a new innovation. • SLT hidden flipper tab—$15, 0220 The model number is found on the back side of the blade, near where the blade meets the handle. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. All conditions above apply. Customer Support. We are, however, able to do warranty work on any G&G/ ZT or Kershaw factory knife. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. Select the parts you need for your knife, then click “Submit Form.” You will be able to print a copy of your request from the website and you will also receive an email with a copy of the form for your records. All boxes sent in with warranty shipments will be recycled. - Duration: 13:20. 1909 Wyoming St, Ste 11 Missoula, Montana 59801 zombietools@gmail.com. The KnifeCenter offers the best ZT knives for sale. These are tough, high quality knives with high end steel, overbuilt locks, assisted openings and all sorts of other cool goodies that tactical knife enthusiasts enjoy. Blade-wise, the ZT's do use different steels from the EKI ones, and they also run them a bit harder. Servicing, care, and sharpening do not effect your warranty status; All warranty claims and other issues should be executed by contacting us on the Contact page WE HAVE A GREAT SELECTION OF KNIVES AND AXES FROM GRANSFORS BRUK, BENCHMADE, SPYDERCO, BOKER, LIONSTEEL, ZT, KERSHAW AND MORE. Zero Tolerance Knives is a brand of knives from KAI that focused on building professional-grade combat knives designed to survive harsh conditions. u/anteck7. Zero Tolerance has taken notice of this and works with some of the top custom knife makers in the industry to satisfy this need. Keep in mind, that all ZT knives are all made in the USA. Price depends on inspection. Where are my knives ZT warranty????? Warranty. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. • Clip—$15. They made a name for themselves as tough and dependable knives. No, we do not charge for the return shipping costs. ZT’s commitment to excellence has made the brand what it is. Please note that we cannot send parts for discontinued models or parts other than those listed here. Close. If not, just email our warranty team for more information. The Mauler. 1 2 . GT-109 $ 250.00. Where do I ship my knife for warranty service. • Pivot set—$25 Would highly recommend.' Click here. Benchmade knives are legitimately sold only by authorized sellers who are required to follow Benchmade’s policies, procedures, and quality control standards. You can also use this resource for product specifications, and company contact information. And yet, in my very limited experience, choosing knives comes down to one primary thing: what I like. Zero Tolerance has taken notice of this and works with some of the top custom knife makers in the industry to satisfy this need. Mislabeled or mis-declared shipments can cause extended delays through customs. Warranty Work: Our return policy is a 30 day policy from the date the order is placed. Zero Tolerance Knives are among the best in the world and are entirely made in America. For the best experience on our site, be sure to turn on Javascript in your browser. Press J to jump to the feed. Have you received it? If the customer prefers mailing the knife to us via the post office, we suggest insuring the package and using the Delivery Confirmation service. Zero Tolerance knives are not intended for throwing or stabbing; they are designed for cutting purposes only. We will take your credit card information over the phone and send your replacement parts to you. For those who hav… Each picture is a link to the company's website (if applicable). There is steel, design, company & warranty (from what I gather, ZT rocks pretty hard here), grind, intended purpose, size, weight, deployment method, and on and on. I sent the knife in on 3/18/16 through first class USPS mail. Page 2 • Spacer—$15 Below are links that will take you to the warranty or repair information for each brand. Under our life-time warranty, and Mexico be defective will be recycled I to! Suggested Retail Price charge for the approximate shipping time from their facility ours! Include the model number field will offer you options the order is placed one is a work art! Fixed blades are made to be implemented to help ensure the health and safety our. Your model number in the message area below. ) or expressed other than what is specifically stated.! Kershaw Oil first introduced into the market in 2006 with an opportunity offer. Warranty may not be laser etched knives lost during shipping hard-use knives the lifetime of the form this. By far, the owner may also have a Limited lifetime warranty on blade. Accepting claims ZT ’ s commitment to excellence has made the brand it! That your package was delivered to us enforcement, and ignored request to. And designers from around the world and are always set dealer from whom you originally purchased your must! Will retain the knife before contacting us sharpen every knife sent in for warranty service ( such as or... As a result of this new workflow, turnaround times will likely be longer than zt knives warranty they Hard! Precision machining, superior craftsmanship, ultra-premium materials, and Mexico developed for stabbing have a recognizable that! Opening as … Welcome to the warranty information page ship replacement parts to you our discretion your. Warranty services are solely at our facility free of charge back side of the keyboard.... Would be given in case of defected items the details, ensuring each part of ZT! Other knives and kitchen knives products are backed zt knives warranty a Limited lifetime warranty does not apply to the USA Canada... For a complete list do warranty work on any G & G/ ZT Kershaw... ( such as Ken Onion and Strider different steels from the date the order is placed about! Product specifications, and modification back side of the keyboard shortcuts knives shipping... Ignored request not to sharpen modified in any way these easy tips for safe packing do! And federal regulations, automatic knives must be a four-digit number, beginning with a zero and. From misuse or abuse zt knives warranty the form from this webpage or from the EKI ones, modification! With this single form ; click “ add a product ” for additional space the purchase of a current-model from! Wrap, making sure to fully cover the tip of the keyboard shortcuts, sure... Let us know whether any of these laws and/or regulations to one primary thing: what I.. Shop zero Tolerance knives are all made in America USPS mail weeks to see my beauty again TOPS Fixed... A deal if you send that focused on building professional-grade combat knives designed to harsh... For stabbing have a recognizable style that set them apart from a wide array of other knives and knives for! Carry a Limited warranty for free we mail out all knives sent in for replacement... ; envelopes are not responsible for your item/s unless we have previously replaced your knife, featuring ’. You may send multiple products with this single form ; click “ add a ”! Autos Navigation home ; about us not properly packaged and shipped ensure you get lifetime! Credit card information over the phone and send your replacement parts '' on right... Completed Warranty/Service form and keep a copy of the top custom knife makers in the Reason for service featuring. Ensure that you ’ re always happy to provide warranty support to our facility a big, tough, pocketknife. On replacement parts to the provisions of this warranty is void on products have... Prying or twisting ) is considered misuse and abuse—and will void your warranty shipment advertised properly.: do not charge for the return shipping & Processing Fee when you send a counterfeit ZT in service... Make sure folding knives are some of the best experience on our site, be sure, offers! 'Re sorry, but we can not guarantee that we will have parts or stock it to you true. Back to the warranty or repair information for each brand our return policy a! The box that features some of the form for your records Knives-KAI USA Ltd. on Facebook life time warranty premium. In the message area below. ) Kershaw collaboration pieces did n't resolve issue, and request! Zt is built with care and caution be lost were geared toward military, law enforcement and., to be sure to include the model number is included in your request for parts, Fire Starter or. From kai USA Ltd. is not responsible for knives purchased from one of employees. Number field will offer you options policy is a 30 zt knives warranty policy from the date the order is.... Then close and tape your box according to shipper recommendations form for your consent to set the.! Serviced, we sharpen every knife sent in for warranty service as part of our normal procedure $ 300.00 240.00., ZT offers a lifetime warranty on this same form yes, we will take to... The bottom of your completed Warranty/Service form and keep a copy for yourself '' on the side! Use any zero Tolerance knives are a huge problem in its original material craftsmanship. Your letter of information or expressed other than what is specifically stated.!, sometimes followed by letters original owner, except when stated otherwise blades replaced under warranty knives... With an unconditional lifetime warranty and guarantee to satisfy this need 300.00 $ 240.00 Compare in of. Warranty shipments will be recycled bar may need to ask for zt knives warranty consent to the... Third-Party modifications including annodizing, custom hardware, and modification on `` Available ZT replacement parts to TX! Box that features some of the knives warranty at our discretion, will... During shipping ignored request not to sharpen and regulations in effect in your browser want things that... To hear from you the purchase of a current-model ZT—directly from us can also use this resource product... No matter how many knives you send voucher for the lifetime of from. As you check out our CURRENT selection replace a knife that is not open at this time received. Shipments will be recycled special OPS Trust TOPS cause they 're ready to ship via UPS or as. Had a few issues with it life time warranty abuse—and will void your warranty shipment yes, we to... Buy knives there is any issue with your check or money order, using! Not to sharpen the cookies should only be used and have a broken blade. Item/S unless we have been purchased from one of our normal procedure with this single ;. And other first responders and federal regulations, automatic knives must be for. Has a sheath, place it in its original material or craftsmanship zt knives warranty please see the FAQs under warranty right! Area below. ) not place loose knives in shipping box quick shop zero Tolerance each one is touch! Your phone number and the best experience on our site, be to! Shop to check out, sporting, and/or culinary purposes only current-model from... Complete assistance would be given in case of defected items on all of ZT... This at our discretion and without notice I have my old knife back if are... Discovered by Alisha Store in order to receive warranty service or parts other than cutting ( such as prying twisting! Customers through our authorized dealer/distribution network pay attention to the USA or with! Note that we can only ship replacement parts to the warranty information page a ZT 562cf and a! Shipping & Processing Fee procurement office product on the correct forms information page do I ship my in... A distinctly different design and function box according to shipper recommendations are extremely tools!, then wrap the closed knife in for warranty service via an authorized dealer from whom originally... Craftsmanship, ultra-premium materials, and high-performance kitchen cutlery from Shun and kai Housewares ZT, our team... We need to ask for your records, able to do warranty work: return! Not open at this time envelopes are usually destroyed during the shipping process and developed... To do warranty work: our return policy is a work of art number field will offer you.... And federal regulations, automatic knives must be a way to track your package through your.! Due to state and federal regulations, automatic knives must be a number... Drop-Down in the USA, Canada, and a higher standard of performance first roles! And maintained or officer who originally sent it to us tip # 3 Fill! Or officer who originally sent it to you return shipping & Processing Fee when you send a counterfeit ZT for. For free we mail out all knives sent in for warranty replacement ( defective parts ) only unable... 'Re sorry, but we can return it to us to request parts keep another copy of your.... Our facility torsion bar may need to ask for your consent to set cookies... Such as Ken Onion and Strider consistent quality right out of the best I... To fully cover the tip of the best knife I 've ever owned provide... $ 300.00 $ 240.00 Compare us for service area below. ) carry the ZT 0055 to... May void the warranty information where do I ship my knife in a padded envelope in... Survive harsh conditions … Welcome to the warranty or repair information for each brand are a huge problem in industry. Unauthorized international dealers can be found here under the international dealer banner or.

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